Today was a good day? Started out normal(?) with the standard pick up and delivery's. Delivered 2 new X300 riding mowers and a 2305 compact. When I got back to the shop after delivering mowers, I found a couple of sticky notes on the computer screen. Both were to call customers of past and present. The past customer wanted some of his old used PTO shaft parts back. They went on an Agric tiller. Did some dumpster diving and found them in the steel recycle dumpster. They will be delivered tomorrow by one of our service techs during a service call. The other call was from a present customer about the status of his tractor. The one that I have not had time to work on because I have been doing pick ups and delivery's. He wanted to know if it would be done by Saturday. I rather doubt it at the present rate of assembly.
During my lunch, my service manager called me and wanted me to go out to a customers site and order parts for a 4100 transmission that was suppose to be disassembled already. The disassembly was suppose to have been done by a local "tailgater". A tailgater is one who works out of their own service truck and takes business away from our store. Back to the transmission story, long story short, the transmission had not been disassembled at all. Called the customer and he said to call the tailgater, it is the stores policy not to deal with the tailgater. Well my service manager called the customer and I went back to the shop to get the roll back tow truck to haul the tractor in for repair. Now I have two projects and no time to work on them. I guess I will have to ask my service manager how he expects them to get fixed without giving me any shop time to work on them.
I guess if I am going to give tractor numbers, I ought to give you a way to see what they are. The best web site I have found is www.tractordata.com. Just put the tractor number in the search box and pick the result that links back to tractor data web site.
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